Shipping & Delivery – Information and Lead Times
At IMC we ensure fast and secure shipping of spare parts for marine and industrial engines, in Italy and abroad. Every order is trackable and handled by trusted couriers so you get the right part quickly.
🚚 Delivery times in Italy
North & Centre: 1–2 business days
Main islands & remote areas: 3–4 business days
Minor islands: additional time may apply
Shipments depart daily from our warehouse.
📦 Order preparation
Items in stock: orders confirmed and paid by 16:00 ship the same day.
Items not in stock: average 3–4 days, up to 15/20 depending on the manufacturer.
The quotation always prevails over generic estimates.
✉️ Shipment tracking
Every shipment is trackable via email and WhatsApp so you can monitor status in real time.
🚛 Couriers
Standard: GLS
On request: BRT, DHL or Mail Boxes Etc.
Hold for pickup or delivery by appointment available.
💶 Shipping costs
- Over €500: free shipping across Italy
- From €100 to €500: € 17.50
- Under €100: € 12
- Minimum order: € 50 excluding VAT and shipping
🏷️ Bulky goods & pallets
Complete engines, cylinder blocks, crankshafts and large items travel on dedicated pallets. Costs and lead times are provided in the quotation.
🌍 International shipping
We ship across Europe and worldwide. Available couriers: GLS, DHL, Mail Boxes Etc.
For non-EU shipments, duties and taxes are the customer’s responsibility.
📌 If your parcel arrives damaged
- Check the parcel immediately upon delivery
- Sign with a specific reservation if you notice any issues (e.g., “damaged package”)
- Take photos and contact us: vendite@industriemarine.it – WhatsApp +39 085 446 1292
Following these steps allows us to open the claim with the carrier and arrange a replacement or refund.
❓ What are the delivery times in Italy?
❓ How does free shipping work?
❓ What should I do if the parcel arrives damaged?
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